Shipping, delivery, returns and replacements
Shipping and delivery
We are doing our best to ensure that all orders will process and ship within 1-3 business days.
Please note that these delivery times are estimates and are not guaranteed.
How do I Track my order? As soon as your order has been fulfilled, you’ll receive a shipping confirmation message, you will then be able to track your order through the tracking code.
Europe 1
We use Postnord (postnord.com, postnord.se,
Delivery 2-7 days
- Austria (6 EUR) [Postnord + Austrian Post]
- Belgium (6 EUR) [
Postnord + bpost] - Bulgaria (12 BGN) [
Postnord + Български] - Croatia (6 EUR) [
Postnord + Hrvatska pošta] - Cyprus (6 EUR) [
Postnord + Cyprus Post] - Czechia (151 CZK) [
Postnord + Česká pošta] - Denmark (46 DKK) [Postnord]
- Estonia (6 EUR) [
Postnord + Eesti Post] - Finland (6 EUR) [
Postnord + Posti] - France (6 EUR) [
Postnord + La Poste] - Germany (6 EUR) [
Postnord + Deutsche Post DHL] - Greece (6 EUR) [
Postnord + Itella] - Hungary (2.400 HUF) [
Postnord + Magyar Posta] - Ireland (6 EUR) [
Postnord + An Post] - Italy (6 EUR) [
Postnord + Poste Italiane] - Latvia (6 EUR) [
Postnord + Latvijas Pasts] - Lithuania (6 EUR) [
Postnord + Lietuvos paštas] - Luxembourg (6 EUR) [
Postnord + Post Luxembourg] - Malta (6 EUR) [
Postnord + MaltaPost] - Netherlands (6 EUR) [
Postnord + PostNL] - Poland (27 PLN) [
Postnord + Poczta Polska] - Portugal (6 EUR) [
Postnord + Correios de Portugal] - Romania (31 LRON) [
Postnord + Poșta Română] - Slovakia (6 EUR) [
Postnord + Slovenská pošta] - Slovenia (6 EUR) [
Postnord + Pošta Slovenije] - Spain (6 EUR) [
Postnord + Correos] - Sweden (49 SEK) [Postnord]
Europe zone 2*
We use Postnord (postnord.com, postnord.no)
- Norway (12 USD) [
Postnord + Posten Norge] - Switzerland (10 CHF) [
Postnord + Swiss Post] - United Kingdom (9 GBP) [
Postnord + Royal Mail]
Outside Europe zone 1*
We use Postnord (postnord.com)
- Australia (17 AUD) [
Postnord + Australia Post] - Canada (15 CAD) [
Postnord + Canada Post] - New Zealand (18 NZD) [
Postnord + New Zealand Post] - United States (12 USD) [
Postnord + United States Postal Service]
Outside Europe zone 2*
We use Postnord (postnord.com)
- Japan (1.700 JPY) [
Postnord/Japan Post + - South Korea (15.000 KRW) [
Postnord + Korea Post]
*Purchase outside of European Union might be subject to customs duties and import taxes, determined by your local customs agency. To obtain further details, kindly reach out to your local customs office. Bandberra assumes no liability for duties and import tax payments.
Outside Europe zone 3**
**Please be aware that there are countries to which we are unable to send packages to. If your country is not listed at the checkout page then unfortunately we are unable to make deliveries to you at this time.
Returns and replacements
If for any reason you are unsatisfied with any of our products during the first thirty (30) days following purchase, simply contact us at hello@bandberra.com for a return authorization before shipping any returns. In your email, please include:
1) Your Name and Order Number
2) Specify either 'Refund' or 'Exchange'
3) Name or description of the product that you are dissatisfied with
4) If exchanging, specify product you would like to receive
If the products are eligible for return, please place all items into the original packaging and ship to:
Bandberra
Box 202
191 23 Sollentuna
Sweden
We will provide return instructions for your exchange.